Below are just a few reasons as to why, with Firmfix, you can buy our products with absolute confidence in knowing what you are getting is a high quality product and all round service.
Family Run Business
Large enough to cope but small enough to care - we take pride in our reputation.
Well Established
Many years of quality installations and service has created a rock-solid basis for the future.
Manufactured in Our Own Factory
Giving us complete control and guarantees you get exactly what you have seen and ordered.
Fully Employed Sales Staff
You can relax - our non-pushy, salary-paid sales team will happily provide a quotation without pressure-selling, fuss or bother. They don't overstay their welcome to earn commission.
Fully Employed Fitting Teams
Our experienced NVQ trained fitting and building teams are fully-employed on a weekly wage. They are not paid a percantage or bonus for the job, so time is taken to ensure every installation is completed properly.
10 Year Insurance Warranty
Our own 10 year guarantee is backed up with an insurance-backed warranty, providing deposit protection and is underwritten by Lloyds of London.
Award Winning Installations
Independent customer surveys by the I.W.A. have resulted in four installation awards, the most recent achieving a 98% customer satisfaction level.
ISO9001 Registered
This prestigious achievement assures quality throughout the whole company, from sales all the way to final installation.
Investors In People
A national standard of improvement through staff training and involvement (achieved May 2005).
Showrooms to View Products
We have three showrooms where you can see the quality of our products and the way they are fitted before you buy.
Dedicated Service Department
Our full-time service department can provide any assistance you may need to keep your installation in perfect working order.
